Dr. Fitology
Privacy Policy
Effective Date: June 13th, 2023
This Privacy Policy ("Policy") outlines how Dr. Fitology ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") who access and use the Dr. Fitology website ("Website"; www.DrFitology.com) and mobile application ("Mobile App"). By accessing or using the Website and Mobile App, you consent to the collection and use of your personal information as described in this Policy.
Information We Collect:
(a) Personal Information: We may collect personal information that you provide to us voluntarily, including but not limited to your full name, email address, shipping address, phone number, and any other information you choose to provide during the registration process or while using the Purchase Services.
(b) Usage Information: We may automatically collect certain information about your use of the Website and Mobile App, such as your IP address, device information, browser type, operating system, and usage patterns.
Use of Information:
We may use the collected information for the following purposes:
(a) To provide and improve our services, including the Purchase Services, tailored workout/exercise and nutrition plans, workout/exercise and nutrition consultation sessions, online programs and challenges, and fitness and nutrition content.
(b) To communicate with you, respond to your inquiries, and provide customer support.
(c) To personalize and enhance your experience on the Website and Mobile App.
(d) To send you promotional materials and updates about our products, services, and events, subject to your preferences and applicable laws.
(e) To analyze trends, monitor usage patterns, and gather demographic information for research and analytics purposes.
(f) To detect, prevent, and address technical issues, fraud, or any illegal activities.
(g) To comply with legal obligations and enforce our rights and agreements.
Disclosure of Information:
We may disclose your personal information to the following parties, under the following circumstances:
(a) Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Website, Mobile App, and providing the Purchase Services (e.g., hosting, payment processing, analytics).
(b) Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
(c) Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or those of others.
(d) Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
(e) Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not personally identify you for research, marketing, or other purposes.
Third-Party Services and Links:
The Website and Mobile App may contain links to third-party websites or services. This Policy does not apply to those third-party platforms. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
Your Rights:
(a) Access and Update: You have the right to access and update your personal information stored by us. You can review and update your information by logging into your account on the Website or Mobile App. If you need assistance or encounter any issues, please contact us using the contact information provided in the section "Contact Us".
(b) Opt-Out: You have the right to opt out of receiving promotional communications from us. You can unsubscribe from our marketing emails by clicking the "unsubscribe" link provided in the email. Even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or any services you have requested.
(c) Data Deletion: You can request the deletion of your personal information from our systems. However, please note that we may need to retain certain information for legal or legitimate business purposes, such as fulfilling contractual obligations, resolving disputes, or complying with legal obligations.
(d) Cookies and Tracking Technologies: You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, please note that certain features of the Website and Mobile App may not function properly if cookies are disabled. For more information about our use of cookies and tracking technologies, please refer to our Cookie Policy.
Children's Privacy:
The Website and Mobile App are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we may have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take appropriate steps to delete the information.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Dr. Fitology
Email: info [at] drfitology [dot] com
Address: Melbourne, VIC, Australia
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Policy on the Website and Mobile App or by other reasonable means. We encourage you to review this Policy periodically for any updates.
This Privacy Policy is effective as of June 13th, 2023.